Your information. Handled with care.
This policy explains what information AYESH collects, how it is used and the choices available to you.
What we collect
Name, phone, address, order and basic website-use data.
Why we use it
To process orders, provide support and improve the website.
Who may receive it
Courier, payment and technical providers needed to serve you.
Your choices
You may request correction, deletion or marketing opt-out.
Information we collect
Only information needed to serve you.
We may collect your name, phone number, email, delivery address, order details, messages, account details and basic device or cookie data.
How we use it
For orders, support, security and website operation.
- Process, confirm, deliver, track or resolve orders.
- Provide customer support and order updates.
- Protect the website and prevent misuse or fraud.
- Improve products, website performance and service quality.
- Send promotions where permitted, with an unsubscribe option.
Payments and delivery
Necessary information may be shared to complete your order.
We may share order details with courier, payment, banking, mobile-financial-service and technical providers. Payment credentials are handled by the relevant payment provider.
Cookies
Cookies support cart, checkout, login and site performance.
You may block or delete cookies through your browser, but some website features may stop working correctly.
Service providers
We share only what is necessary.
Information may be shared with hosting, courier, payment, analytics, communication, security and support providers, or where required by law.
Retention and security
We keep information only as long as reasonably needed.
Order, payment-status, delivery and support records may be retained for business, accounting, tax, fraud-prevention or legal purposes. Reasonable safeguards are used, but no online system is completely secure.
Your choices
You may contact us about information linked to you.
We take practical steps to reduce unauthorized access, misuse, alteration or loss. However, no website, transmission or storage system can be guaranteed to be completely secure.
Customers should protect their account password, avoid sharing verification codes and contact AYESH if they suspect unauthorized activity.
Questions about your privacy or information?
Contact AYESH and include enough information for us to understand and review your request.
