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Terms of service

These terms govern purchases and customer services provided through AYESH.

Order confirmation

Submitting an order is a request to purchase. Your order is confirmed when accepted through the website, message, email or another confirmation process. We may contact you to verify order information.

Product availability

In-stock products follow the stated delivery estimate. Pre-orders follow the delivery timeframe shown on the product page.

Prices and listing errors

Prices are in BDT unless stated otherwise. If an obvious pricing or listing error affects your order, we may contact you before fulfilment to correct or cancel the affected item and arrange any applicable refund.

Payment and customer details

Available payment methods are shown at checkout. You are responsible for providing accurate billing, contact and delivery information.

Pre-order advance payment

After a pre-order is confirmed, a 50% advance payment is required before sourcing begins. The balance is normally payable by Cash on Delivery (COD), unless another arrangement is agreed for the order.

Your statutory rights

Nothing in these terms is intended to exclude rights that cannot lawfully be excluded under applicable Bangladesh law.

Read these terms together with the policies below.

Order or product support

Message us with your order number and relevant details. WhatsApp messages only.

WhatsApp · 01540752576 ↗